售后服務是國際貿(mào)易交易當中很重要的一部分，以下是小編給大家整理的關于商務人士售后服務常用商務英語口語，希望可以幫到大家
關于商務人士售后服務常用商務英語口語<一>
我們的貨物怎么了?
When taking delivery, we found that the cargo had been seriously wet by fresh water and putrefied.
提貨時我們發(fā)現(xiàn)貨物被水浸透并且已經(jīng)腐爛了。
The goods we ordered on February 12th have arrived in a damaged condition.
我們2月12曰定的貨物到岸時已經(jīng)受損了。
A number of cases are broken and the contents are badly damaged.
一些箱子已經(jīng)破損，里面的東西受到嚴重的損壞。
Nearly 20% of the bales were broken and the contents badly soiled.
近20%的包裹破損，里面的貨物被弄得很臟。
A number of wooden cases and the contents have been broken.
許多木箱和里面的貨物都破損了。
On the basis of clause 15 of the contract, we have the right to claim.
根據(jù)合同第15條，我方有權要求索賠。
On the basis of clause 15 of the contract, we have the right to claim.
根據(jù)合同第15條，我方有權要求索賠。
We will go over the contract.
我們會重審合同的。
You must compensate us for the loss.
你方應賠償我方的損失。
We have to put in a claim against you for all the losses sustained.
我方申請索賠遭受的一切損失。
According to the contract, you are responsible to compensate us for the loss we have suffered.
根據(jù)合同，你方有責任賠償我方遭受的損失。
關于商務人士售后服務常用商務英語口語<二>
Most of the shirts are of a smaller size.
大部分的襯衫都小一號。
The leather shoes you sent us last Friday are not the right size. They should be size 42.
你上周五發(fā)給我們的皮鞋號碼不對。應該是42碼。
Our customers complain that the goods are much inferior in quality to the samples.
我們的顧客抱怨貨物的質量比樣品差太多了。
A close inspection by the health officers showed that the canned fruit were considered unfit for human consumption.
經(jīng)過衛(wèi)生人員的仔細檢驗，發(fā)現(xiàn)你方的水果罐頭不能食用。
What's wrong with our goods?
我們的貨物怎么了?
A close inspection by the health officers showed that the canned fruit were considered unfit for human consumption.
經(jīng)過衛(wèi)生人員的仔細檢驗，發(fā)現(xiàn)你方的水果罐頭不能食用。
It is made by China National Import & Export Commodity Inspection Bureau.
這是由中國國家進出口貨物檢驗局進行檢驗的。
A close inspection and a careful test show that some amplifiers are inferior quality.
經(jīng)過嚴密的檢驗和認真的測試，我們發(fā)現(xiàn)你方的 某些擴音器質量低劣。
We find that the quality, quantity and weight of the goods are not in conformity with those stipulated in this contract.
我們發(fā)現(xiàn)你方貨物 的質量、數(shù)量和重量均未達到合同中的規(guī)定。
關于商務人士售后服務常用商務英語口語<三>
We just wanted to come by and thank you for using our company. 我們只是拜訪一下，感謝您選擇了我們公司。 Good morning, Mr. Black. Is there something I can do for you? 早上好，布萊克先生。我能為您做些什么嗎? We just wanted to come by and thank you for using our company. 我們只是拜訪一下，感謝您選擇了我們公司。 I want to ask if you've had any problems so far. 我想問下您到目前為止有沒有遇到什么問題。 Would you tell me what you have been trying to find out? 您能告訴我您一直想了解些什么嗎? It was found by the inspection that there is a difference of 35 kg between the actual landed weight and the invoiced weight. 經(jīng)過檢驗，發(fā)現(xiàn)你方的貨物到岸后的實際重量和發(fā)票重置相差35公斤。 Mr. Wang, what's the problem? 王先生，出什么問題了? It was found by the inspection that there is a difference of 35 kg between the actual landed weight and the invoiced weight. 經(jīng)過檢驗，發(fā)現(xiàn)你方的貨物到岸后的實際重量和發(fā)票重沿相差 35公斤。 The landed goods were quite different from what expected. 運送到的貨物跟我們期盼的有很大差別。 The inspection shows that the salt density exceeds at least 4%. 檢驗顯示鹽的密度最少超出了4%。
關于商務人士售后服務常用商務英語口語<四>
Well, it will probably take another few weeks. 嗯，這可能還需要幾個星期的時間。 When exactly are you going to finish this job? 具體哪天你們能完成這項工作? Well, it will probably take another few weeks. 嗯，可能還需要幾個星期的時間。 I realize it appears simple enough, but there is a lot of red tape to wade through. 我知道，它看上去很簡單，卻有許多公文手續(xù)需要辦理。 I'm glad I was able to help. 很高興能幫助到您。 Please call me if you have any more questions. 再有問題請打電話給我。 I understand why you're angry. 我知道您為什么生氣。 If you can't get this straightened out, I'm going to a different firm. 如果你們解決不了這個問題，我要去找另一家公司了。 I understand why you're angry. 我知道您為什么生氣。 We are doing everything in our power to work this out. 我們正盡一切所能來解決這個問題。 If you could just give us a few more days, we should be able to get this problem ironed out. 如果您能多給我們幾天時間，我們一定能把這個問題解決好的。 Could you tell me what the problem is, please? 您能告訴我是什么問題嗎?
關于商務人士售后服務常用商務英語口語<五>
I understand why you're upset, sir.
先生，我明白您為什么惱火。 I understand why you're upset, sir. 先生，我明白您為什么惱火。 Well then, do something about it! 那好，想想辦法吧! I am very sorry, sir. But，at the moment, there is really nothing I can do. As soon as my supervisor comes in，I will contact you. 非常抱歉，先生。可這會兒我的確無能為力。我的上級一來， 我立刻就跟您聯(lián)系。 I'm sorry to give you so much trouble. 抱歉給您添了這么多麻煩。 I realize that we've started off badly, but I think you'll be pleased with the refinished work. 我知道我們開頭開得不好,但我想我們的返工結果會使您滿意的。 I expected a better standard. 我原以為水平會比這高。 I realize that we've started off badly, but I think you'll be pleased with the refinished work. 我知道我們開頭開得不好，但我想我們的返工結果會使您滿意的。 I am very sorry you feel that way. 非常遺憾您這么想。 I think you'll be satisfied with the quality of these designs. 我想您一定會對這些設計的質量感到滿意的。 I hope that answers your questions. 我希望這能回答您的問題。 I really appreciate your assistance. 非常感謝您的協(xié)助。
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